How do I clear the Sync cache on my desktop?

Clearing the Sync cache on your desktop can free up space by removing temporary files used by the Sync app. Files in the cache can be safely removed as follows:

1. Click the Sync icon in your Windows system tray or Mac menu bar.
2. Click the Settings cog (⚙︎).
3. Click Preferences.
4. Under the Network tab, click Clear Now under the Disk Cache section.

Note: You can also adjust the cache retention setting. By default, cached files are stored for 30 days to help improve performance by reducing the need to re-download frequently accessed content. However, if you're low on storage or working with large files, we recommend setting the cache duration to a shorter period (such as 1–5 days). This helps clear temporary space more quickly and can improve system performance in storage-constrained environments.