Sharing files and folders with links

Sync links make it easy to send files and folders to just about anyone, because recipients of links do not need a Sync account. Links provide a fast, secure method of sharing files and folders externally, without bulky email attachments.

In this article:


Create and share links from the Sync.com web panel, your computer, or your phone or tablet.

Share a link from the Sync.com web panel:

webpanel9.gif

  1. Sign in to the web panel.
  2. Click the   (ellipsis) icon beside the file or folder you want to share.
  3. Select the Share as link option (or Manage link option if the link has already been created).
  4. Click the Share via email button to email the link.
    • The recipient will be able to access the linked file directly, no Sync account or email attachments required. 
    • Alternately, click the Copy link button to copy the link to your clipboard, and paste it into any messaging app.

Make your links more secure with passwords, expiry dates, and more. 

Use Link settings to enable advanced share permissions and access controls. See the how to manage shared link settings article for more details.


Share a link from a Windows or Mac computer:

You can create and share links directly from your computer, however, you first need to install the Sync desktop app first.

With the Sync desktop app installed:

  1. Click the Sync icon on the Windows system tray or the Mac menu bar.
  2. Select Open Sync Folder to go to the Sync folder.
  3. Right click on any file or folder in your Sync folder.
  4. Select Create a Link from the file menu.
  5. The link will be copied your clipboard. Paste it into an email (Gmail, Outlook, Microsoft 365, Apple Mail etc.), into a message, onto a website, or wherever you want people to access it.

Share a link from your phone or tablet:

  1. Install the Sync mobile app on your mobile device.
  2. Open the Sync mobile app.
  3. Tap the (ellipsis) icon beside any file, to open the file menu.
  4. Tap Share as link (or Manage link option if the link has already been created).
  5. Tap Send link to, and choose your email program, messaging app, or other app to send the link.

When you share a link to a file or folder you can set access permissions to control who can view the link, and what they can do with the link.

Basic permissions include custom passwords and removing links (to revoke access). Sync Pro Solo and Pro Teams plans include advanced permissions, such as download restrictions, expiry dates, activity notifications, editing, uploading and more.

See the how to manage shared link permissions article for more details.


How do I request files with links?

Sync Pro Solo and Pro Teams plans include optional file uploads on links.

This allows link recipients to upload files directly to a folder you link to, using a web browser (no Sync account required).

See the how do I request files with links article for more details.


Can recipients of links download multiple files, all at once?

If you share a link to a folder containing multiple files, the recipient of the link will have an option to download all of the linked files at once, as a Zip. This makes it easier and faster for people viewing your link to download multiple files.

This option is available on folders up to 5 GB in size.


What happens if I move or rename a linked file?

When you move or rename a linked file, the link will stop working. If you want to continue to share the file as a link after it has been moved you can create a new link, or restore the original file in the original location.


Was this article helpful?
0 out of 1 found this helpful