How do I allow Sync to work with AVG?

Some firewall and antivirus programs sometimes block Sync from working properly. Here’s how to add Sync as an exception in AVG:

1. From the AVG console, click on Menu
2. Select Settings  
   
   
 
3. Go to the General tab and select Exceptions
4. Click on Browse  
   
   
 
5. Navigate to the path below, check the box beside Sync and click OK   C:\Users\YourUsername\AppData\Local\Programs\Sync  
   Note: YourUsername is your actual Windows user/profile name If you don't see AppData, click here to unhide the folder.
 
6. Click on Add  
   
   
 
7. Click on Components
   
   
8. Click Customize beside File Shield  
   
   
 
9. Click on Exceptions
10. Click on Browse  
    
    
 
11. Repeat #5
12. Confirm that the Sync folder has been selected correctly (as shown below) then click on Add  
    
    
 
13. Click Customize beside Behavior Shield  
 
14. Click Exceptions
15. Click Browse  
    
    
 
16. Navigate to the following files and check the boxes beside each box:   C:\USers\YourUsername\AppData\Local\Programs\Sync\sync-taskbar.exe C:\USers\YourUsername\AppData\Local\Programs\Sync\sync-worker.exe
 
17. Click OK
    
     
 
18. Confirm both files are listed in the Exceptions list (as shown below) then click Add and click OK to save changes