If you're experiencing an issue or need to share something you're seeing on your screen, sending a screenshot is a helpful way to provide visual context. This article will show you how to take a screenshot on Windows and macOS so you can send it as an attachment in an email.
1. Take a screenshot on Windows
Use the Snipping Tool
- Open the Start menu and search for Snipping Tool.
- Click New, then drag your mouse to select the area of the screen you want to capture.
- Once captured, click File > Save As, and choose a location to save the image (e.g., Desktop or Pictures).
- Name the file and save it as a .png or .jpg image.
2. Attach the screenshot to your email
Once you've saved your screenshot as a file, follow these steps to send it via email as an attachment:
- Open your email account and create a new message.
- Click the paperclip icon to attach a file.
- Browse to where you saved the screenshot and select it.
- Add your recipient and any message, then click Send.
1. Take a screenshot on macOS
- Open the Window you would like to take a screenshot of, in this example, we are using the "Progress" tab
- Press Shift - Command (⌘) - 3
- The screenshot will then be located on your Desktop directory as a .png file
2. Attach the screenshot to your email
- Open up your email program or website
- Click the 'Attach' button
- Select the screenshot from the Desktop directory
- The screenshot will then be attached to the email
