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  1. Sync.com
  2. Troubleshooting
  3. Installation and Desktop Apps

Installation and Desktop Apps

  • Troubleshooting Installation Errors
  • Updating from an unsupported version of the Sync desktop app
  • How do I check what version of the Sync Desktop app I'm running?
  • How to use the repair tool to resolve Sync desktop issues
  • How can I remove 'conflict' files from the Sync folder?
  • I can't find the Sync desktop application on my computer
  • Why is the Sync desktop app running slowly or pausing?
  • Why aren't my overlay status icons working?
  • Why don't I see the Copy to Vault option?
  • How to locate and send log files to Sync
  • How to send a screenshot to Sync
  • How do make hidden files and folders visible in Windows?
  • How to uninstall the Sync desktop application
  • Sync Folder Already Exists
  • Troubleshooting the “Your Sync folder is unexpectedly empty” error
  • How to resolve a "sentry DLL” error
  • Error: 0x800701DB
  • Error: #1639
  • Error: "This program can't start because XXXX is missing from your computer.”
  • Installation Error: #1602
  • Installation Error: #3010
  • Installation Error: #1618
  • Installation Error: #1625
  • Installation Error: #1603
  • Where did the Advanced Tab / Selective Sync go?
  • Sync Desktop App Error Messages
System status Download apps Release notes

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getting started, installation, passwords