When you share a file or folder with Sync links you and the people you share with can leave file comments, making feedback and conversations around shared files much easier.
How to comment on a shared file:
- Hover your cursor over the shared file and select the manage link icon on the right-hand side.
- Click Open link.
- In the comment sidebar, enter a comment and click the Post Comment button.
- By default you'll need to sign into your Sync account to leave a comment. Pro Solo and Pro Teams customers can optionally enable anonymous comments (allowing recipients of links to comment without signing into Sync).
How to edit or delete a comment:
The owner of a shared link can edit or delete any comment. Other people commenting on a shared link can edit or delete their own comments. To do so:
- Hover your cursor over the shared file and select the manage link icon on the right-hand side.
- Click Open link.
- In the comment sidebar, click the pencil icon to edit and the trash bin icon to delete a comment.
- Note: This action cannot be undone. Only the owner of the shared file can edit or delete an anonymous comment.
Comment settings:
The owner of a shared link can manage comment settings from link settings, as follows:
- Sign in to the web panel.
- Hover your cursor over the shared file and select the manage link icon on the right-hand side.
- Select Advanced settings.
From the advanced settings, you can:
- Enable or disable comments: Commenting is enabled by default. You can turn it off at any time by toggling off the comment setting. This will remove the comment panel from the share link and hide the comments section from the side panel.
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Configure notifications: By default, email notifications for new comments are sent to the link owner and any authenticated users who have commented. You can also choose to receive notifications for new downloads and uploads. To stop receiving comment notifications, simply uncheck the corresponding option.
- Set comment permissions: Sync Pro Solo and Pro Teams customers can choose who can comment on shared links. You can allow only authenticated users (those with a Sync account) or enable anonymous commenting so anyone with the link can leave a comment without signing in.