If you’ve encountered Error 1681 while using Sync, this indicates an internal server error. This type of error is usually temporary and not related to your device or internet connection.
What you can do:
-
Check our status page
Visit status.sync.com to see if we’re experiencing any known outages or disruptions. -
Try again later
Temporary issues are often resolved quickly. Wait about 30 minutes, then try your action again. -
Still having trouble? Contact support.
If the error persists after waiting, contact our support team with details about what took place when the error occurred so this can be investigated further.