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  1. Sync.com
  2. Troubleshooting
  3. Login, Password, and 2FA

Login, Password, and 2FA

  • How to resolve “request expired” error during password reset
  • Why have I been blocked?
  • Why am I being billed in a different currency?
  • Troubleshooting the "2505 Key Stretch Failed" error
  • Password reset error: “reset does not exist”
  • Reset Password Error: #8130
  • "Device is Suspended" Error Message
  • What happens when your Sync account is closed
  • Internal Server Error: #1681
  • Help with signing in
  • Regaining account access after losing your two-factor authentication (2FA) device or email
  • How to resolve a 6001 incorrect login error during sign in
  • Why can't I reset my password?
  • Login Error: #9429
  • Email verification does not seem to be working. What do I do?
  • False Surfshark Warning
  • Why am I being prompted to update my password?
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getting started, installation, passwords