How to sign out of your Sync account

If you need to switch accounts, troubleshoot a login issue, or sign out of Sync on a shared device, you can log out in a few quick steps.

This article covers the following: 


How to sign out of the Sync web panel

  1. Click your profile icon in the top-right corner.

  2. Select Sign out.


How to sign out of the Sync desktop app

The Sync desktop app does not have a manual “sign out” button. To sign out, you’ll need to remove the app using the Full Uninstaller.

Note: If you're signing into a different Sync account, rename your existing Sync folder before reinstalling (for example, change “Sync” to “Sync – Old Account”) to prevent it from being re-used during setup and avoid accidentally merging old account contents into your new Teams account.


How to sign out of the Sync mobile app

  1. Open the menu

    • On iOS: Tap More at the bottom of the screen.
    • On Android: Tap the menu icon in the top-right corner.
  2. Tap Settings from the menu options.

  3. Under Account, tap Log out.

  4. If prompted, check Yes, log me out.

  5. Complete the process by tapping Log out to confirm.

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