Passwords & Security

How do I change or reset my password?
How to enable and disable two-factor authentication (2FA)
Password management
Account security
How to I enable or disable two-factor authentication (2FA)?
What can I do to ensure my files are encrypted and my Sync account is secure?
How do I reset my password from the Sync.com web panel?
How do I enable or disable email-based password reset?
How do I set or get a password hint?
How do I remotely sign out from the Sync.com web panel?
How do I enable or disable single sign on (SSO)?
How do I disable a lost or stolen computer, phone or tablet?
How do I manage web panel session time (auto-logout)?
How do I re-enable (unsuspend) a computer, phone or tablet?
How do I disable or enable password change from the Sync desktop app?
Are you compliant with Canadian data privacy legislation (PIPEDA, PIPA, FIPPA)?
What happens if Sync receives a subpoena demanding the data stored on the server?
Which plans are HIPAA compliant?
How do I recover from ransomware that has corrupted or renamed my files?