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  1. Sync.com
  2. Getting Started
  3. Account & Billing

Account & Billing

  • How do I update my billing profile and payment method?
  • How do I change the email address (username) on my Sync account?
  • How to update your display name and profile picture
  • How do I manage email preferences?
  • How do I manage opt-in email preferences?
  • How do I check my storage space usage?
  • How does unlimited storage work?
  • How do I upgrade my Sync account to add more space and features?
  • How do I change my Sync plan?
  • How do Sync trial plans work?
  • What payment methods are accepted?
  • How do I update my billing profile (to change address or payment method)?
  • How do I view my billing history and download invoices?
  • How do I view and print my invoices?
  • How do I renew my Sync account?
  • How do I manage auto-renewal on my account?
  • How do I enable or disable auto-renewal?
  • Navigating Changes to Auto-Renewal Settings
  • How do I view scheduled subscription changes?
  • What happens if my subscription payment fails?
  • How do I pay an outstanding invoice?
  • Why am I seeing a “subscription cancelled” banner?
  • What is your refund policy?
  • How do I cancel my account?
  • How do I check my storage space usage?
  • How does the referral program work?
  • Does Sync have an affiliate, reseller, commission, or rewards program?
  • How do I claim the Get Started reward?
  • How do I get free space?
  • How do I find the reference code?
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